Frequently asked questions
Welcome to our FAQ, we are glad to have you here as a customer. We have done our best to answer the most common questions.
Questions and Answers
Here are some frequently asked questions about the mall:
Are you a watch brand dealer?
We are not the agent of any watch brand. Our store is a famous watch exchange center, which actually provides a communication platform for watch friends to consign watches .
However, our store sells RX8 high-end watch films and American Horus rubber straps, and you can send us private messages to inquire.
Are all the products in your store authentic?
Yes! All the products we sell are genuine! All the products have been authenticated by professional appraisers, and a guarantee will be issued for the products sold. We are responsible for our products, so you don't have to worry.
Is there an appreciation period for this product?
There is no seven-day appreciation period for the items we sell.
Therefore, before buying, please think about whether the appearance of the product meets your expectations. Whether it is a new or second-hand product, there is no appreciation period.
Does your store provide wrapping service?
Yes, we are the RX8 dealer in Kaohsiung. We provide film application services for most popular watch models. However, if you want to apply film, please call or use the instant reply function of this website to make an appointment for film application.
I would like to ask for an appraisal for my watch. What is the most convenient way?
We provide real-time online customer service. By pressing the blue round button in the lower right corner, you can choose LINE or FACEBOOK platform to get an instant quote.
If neither of these two platforms is available, you can also use the luxury watch purchasing page, submit your watch status, leave your phone number and we will respond on the same day you send it out.